Terms of Service

Last updated: March 2024

Acceptance of Terms

By accessing and using ONRx's virtual healthcare platform, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Healthcare Services

Our platform connects patients with licensed Canadian healthcare providers. All medical professionals on our platform are licensed to practice in their respective provinces.

Service Limitations

  • Not suitable for medical emergencies
  • May not be appropriate for all medical conditions
  • Prescriptions subject to healthcare provider discretion
  • Services available only to eligible Canadian residents

User Responsibilities

  • Provide accurate and complete information
  • Maintain confidentiality of account credentials
  • Use services appropriately and legally
  • Notify us of any unauthorized account access
  • Keep contact information current

Payment Terms

  • Fees are clearly displayed before service use
  • Payment required before consultation
  • Some services may be eligible for insurance coverage
  • Refunds subject to our refund policy

Prescription Policy

Prescriptions are issued at the healthcare provider's discretion and in compliance with provincial and federal regulations. Not all medications can be prescribed through virtual consultations.

Intellectual Property

All content, features, and functionality of our platform, including but not limited to text, graphics, logos, and software, are the exclusive property of ONRx and protected by Canadian and international intellectual property laws.

Limitation of Liability

To the maximum extent permitted by law, ONRx and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Termination

We reserve the right to terminate or suspend access to our services for violations of these terms or any applicable laws.

Changes to Terms

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these terms, contact us at: privacy@onrx.ca